Help

The menu provides many options to help with your day-to-day trading experience.

Menu

-Accounts Tree:

View all the accounts for the logged-in client/Office/Group with the same as client terminal Tree account structure.

-Net Trade:

View the net open position details of each opened (Buy/Sell) Symbol with the ability to deliver physical orders. such as the amount of each Net Hedged position and the total average price of the net positions.

Name	Description
Average Open Price	The average price for each net opened symbol
Current Price	The current closing price of each net opened symbol “Current Market Price”
Commission	The total commission for each net opened symbol
Interest Amount	The total interest for each net opened symbol

-History Analytics:

Track your activity with the Advanced History Analytics Graph screen. you can get analytical data of the trades for the symbols, get to know your most profitable symbols and most affected symbols.

Users can also view according to daily, weekly, monthly Filters.

-Mails:

View your Mail Box and search for a specific email using the search field.

-Market News:

 you will be updated with any new news story, You will read fresh news stories moment by moment and from trusted sources.

Using the Search Headlines, you can type any word or date that relates to the news story you are searching for, to read full news stories, tap on the news headline.

-Alerts:

check your alerts or create a new alert and receive notifications when the price reaches the alert value:

-Open demo account:

-Open live account:

Settings:

-About us:

Shows the information about the company the trader is registered with.

 

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The menu provides many options to help with your day-to-day trading experience.

Menu

-Accounts Tree:

View all the accounts for the logged-in client/Office/Group with the same as client terminal Tree account structure.

-Net Trade:

View the net open position details of each opened (Buy/Sell) Symbol with the ability to deliver physical orders. such as the amount of each Net Hedged position and the total average price of the net positions.

Name	Description
Average Open Price	The average price for each net opened symbol
Current Price	The current closing price of each net opened symbol “Current Market Price”
Commission	The total commission for each net opened symbol
Interest Amount	The total interest for each net opened symbol

-History Analytics:

Track your activity with the Advanced History Analytics Graph screen. you can get analytical data of the trades for the symbols, get to know your most profitable symbols and most affected symbols.

Users can also view according to daily, weekly, monthly Filters.

-Mails:

View your Mail Box and search for a specific email using the search field.

-Market News:

 you will be updated with any new news story, You will read fresh news stories moment by moment and from trusted sources.

Using the Search Headlines, you can type any word or date that relates to the news story you are searching for, to read full news stories, tap on the news headline.

-Alerts:

check your alerts or create a new alert and receive notifications when the price reaches the alert value:

-Open demo account:

-Open live account:

Settings:

-About us:

Shows the information about the company the trader is registered with.

 

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When you open the Settings from the trader menu, This screen will be opened which has several options to enhance your trading experience and customize your daily trading routine to the best that suits you.

• Change Password

From here traders can change their login password type in the new password then tap on confirm.

• One Click Trading

When enabled  traders will be able to place positions swiftly from the quotes screens with the amount configured from this setting.

The Quotes Screen will be shown like this

• Quotes Grouping

When enabled  the Symbols will be sorted by main groups Crosses, Futures, and USD pairs; This depends on the dealing room symbols groups configurations.

• Trade From Chart

When enabled  traders will be able to place trades from the chart screen to be able to make studies on the open trades and manage those trades.

• Support Section

Reach and read the following support links

• Terms
• Help
• Privacy Policy
• About 

After login with the account, you can start trading by tapping on the desired symbol from the quotes screen, you can also check your account summary from the bottom of the screen

 

Place instant market order at speed like a charm by enabling One-Click trading from settings or from the icon

From the trade page, view the Live Ask and Bid prices to trade on, Just fill in the desired amount to trade on and then choose whether to Buy or Sell.

Place Entry order easily and by one click, by selecting the Entry tab, a new window will appear where you can select the type of pending orders you wish to place (Buy Limit, Buy Stop, Sell Limit, Sell Stop), with the ability to place instant SL and TP on the pending orders.



 
Account Summary
– Margin account summary:

Account summary can be viewed from Quotes, Trade, and History. The Account Summary is updated in real-time according to market movement and transactions done in the account to stay updated with your account status.

The account summary panel shows the following information:

Name	Description
Balance	The real amount of money a client has in his account.
Account	The selected account for trading
Floating P/L	The profit or loss the client gains or loses respectively, for all currently opened positions.
Equity	Balance + Flt P/L + Credit
Free Margin	Called also the Effective Margin, which equals Equity + Margin Req. (The Minus value indicates the possible danger and closeness to Liquidation). It means how many lots of a certain currency a client can buy with the money which he actually has.
Margin Level	This equals to (Equity/Margin Req.) * 100% (the bigger number, the better), it is the most important value that both the client and the market maker should keep on watching because depending on its value, it can be decided how many lots the client can buy with the money left with him/her, and if the account is close to Liquidation point. If it was 100.00% or more, the account is on the safe side, if it was less, then there is a danger of liquidation to happen soon.
Used Margin	Called also the Margin Requirement, which is the amount of money that the can client afford in his account to buy 1 lot of a certain currency. As an example… which takes (-1000) 0ff for each 1 lot, means 100$ for each 0.1 lot.
Credit	An amount of money put to the account of a certain client in order to be paid later (like a debt).

– Physical account summary :

 

In case the account type is physical then the account summary will include the following:

Name	Description
Account	The selected account for trading
Balance	The real amount of money a client has in his account.
Floating P/L	The profit or loss the client gains or loses respectively, for all currently opened positions.
Assets Value	Initial Balance + Flt P/L
Holding values	Floating value based on the current market rate Which equals = Amount * Contract Size * Current Market Price */ Ref Price
Cash	Initial Balance + Flt P/L – Holding Value
Credit	An amount of money put to the account of a certain client in order to be paid later (like a debt).

Trade

The Trade tab shows all open positions and open orders where clients can perform many operations on them such as normal closing, partial closing, hedge closing, and many more that will be explained below in this article.

The trade tab consists of the following:

Name	Description
Symbol	The name of the placed symbol for each position or order
Open Price	The open price for each placed market position
Current Price	The current closing market price for each placed market position
Type	The type (Buy/ Sell) of each position, the type (Buy Limit, Sell Limit, Buy stop and sell stop for each order)
Amount	The amount of each position or order
P/L	The floating profit or loss for each placed position on the trade tab.

By clicking on any opened position or any opened order in the trade tab it will expand to show more information on the trades that have been placed

Name	Description
Order ID	Shows the order ID for each order
Ticket ID	Shows the order ID for each position
Commission	If it is set, it shows the commission in minus (-) sign for each placed position which will be deducted from the account balance
SL Price	The price of stop loss for each placed position or order “If this position/order is managed”
T/P Price	The price of take profit for each placed position or order “If this position/order is managed”
Interest	If it is set, it shows the interest amount for each position/order
Time/Date	The time and date for each placed position/order
Comment	Shows The comment for each position or order
Inverse	By tapping on inverse it will close the current position at market price, and open a new opposite position with the same amount and symbol at market price
Double	By tapping on Double it will open a new position with the same amount and the symbol at market price

By selecting any open market position, a pop-up message will appear that has several options to control the market position:

• Close Position:
  To fully or partially close the selected position.

• Close By Hedge
  If there are open Buy and Sell positions for the same symbol you will be able to select the ticket IDs for the buy and sell and choose to close them by a hedge.

• Close All By Hedge
  If there are open Buy and Sell positions for the same symbol you will be able to close them all by a hedge.

• Close All Profitable Positions
  To close all opened positions that have profit/loss in positive value.

• Close All Unprofitable Positions
  To close all opened positions that have profit/loss in negative value.

• Inverse Position
  To close the current position at market price, and open a new opposite position with the same amount and symbol at market price.
  

• Double Position
  To open a new position with the same amount and symbol at market price

• Manage position
  Manage the opened positions/orders by placing SL/TP values, you can manage full position or partially.

• Modify Order
  Modify the opened orders by placing SL/TP values, you can modify a full order or partially.

• Cancel Order
  Cancel the pending order

• Modify pending order (Buy Limit, Buy Stop, Sell Limit, Sell Stop) prices, From the Order tab.
  Update the pending order 

 

 

Chart

Advanced Customizable Chart, equipped with many helpful tools to make studies according to chart prices and predict the movement of rates to ensure better decision making and maximize profit.

• Various time frames
• 50+ intelligent drawing tools and indicators
• Multiple Styles layout
• Advanced prices scaling
• Customizable templates

From the chart tab, traders will find useful indicators they can use in the technical analysis and studies of market movement, also there is comparison functionality where they could compare any symbol chart with another.

 

Icon	Description
	Symbol list, in order to select the symbol or type it manually in order to show search results after clicking.
	Chart Period, to change the chart periodicity to one of the following periods:  1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 5 hours, 1 day, 1 week, 1 month
	Bar’s Style, from here you can change the price styles on the chart to view it as Bars, Candles, Hollow Candles, Heikin Ashi, Line, Area, or Baseline.
	Symbol Compare, From here you can add another symbol to the chart or compare between Symbols charts.
	Indicators, from here you can add the desired technical indicator to the chart.
	Chart Options, which will allow the client to customize the chart, reset the chart interface, hide, and many other options.

 

Chart Trading allows traders to perform trading operations directly from the chart screen so traders can see their managed orders and positions in context with their analysis and market data.

Chart Trading can be enabled from menu >>> Settings >>> Trade From Chart.

Extra Tip: If traders want to add new manage orders or modify existing managed orders SL/TP, They can drag the position line to add new SL/TP, or drag the SL/TP line to modify the order price.

The history screen shows the history of all transactions that were done for a certain period for the selected account, it consists of the following:

 

 

Name	Description
Symbol	The symbol name of the transaction ( Money transactions will be empty)
Type	The type of transaction
Amount	The trade amount of the transaction (Money transactions will be empty)
Close time	The transaction closing time and date  (Money transactions will be empty)
PL	Profit/Loss
Price	Showing open price and Close price (Money transactions will be empty)

 

 

There are four sorted period options available to choose from  Day, Week, Month, All, Custom

 

 

 

Name	Description
ID	Order ID
Commission	The Commission amount of the transaction (Money transaction will be empty)
Open SL	The open or stop loss price for the transaction (Money transaction will be empty)
Close TP	The close or take profit price for the transaction (Money transaction will be empty)
Interest amount	The Interest amount of the transaction (Money transaction will be empty)
Status	Status of the transaction

 

Traders can search for specific Historical data by typing the symbol name or Transaction ID from the search field.

By using the filter Option  traders will be able to view historical information Filtered by Market Orders, Limit/Entry, SL-TP/Exit Orders, Money Transactions, ALL 

 

 

 

Totals will be calculated per the selected period showing totals of Profit, Credit In, Credit Out, Deposit, Withdrawal, Adjustment.

 

As the market of any product is open, many will have the chance to buy the wrong product or commodity. Many have argued that having an account in gold and other precious metals in paper/certificate will be blown up with the physical market.

Delivery options are now available in the mobile trader.

Start By:

• Selecting the Desired Symbol from the quotes screen.
• Set your order amount and start buying positions.

• Go to the trade screen and tap on the position then choose “Delivery”.

• This will option will open the cart screen

 

Option	Description
Image	The image of each delivery item
Name	The item Name from each delivery item
Number	The item ID from each delivery item
# of items	The number of units to be delivered. This can be changed if you tap on the increase or decrease or insert the desired units amount
Weight	The weight of each delivered item
Summary List	Displays the Portfolio Holding, Delivery Total, and Remaining Balance
Department	To choose the department to receive the delivery order.
Submit Delivery Order	To confirm the delivery order and send the request to the dealing room.

If you still have items for delivery, a cart icon will be showing in the quotes screen so you can view your delivery items.